The safety of our employees, clients, vendors and other stakeholders is of paramount importance to Aristotle. As such, we formed a COVID-19 Response Team which has been meeting regularly to evaluate and monitor this situation following the CDC’s recommendations. The COVID-19 Response Team’s goal is to protect our employees and ensure we provide uninterrupted portfolio management and servicing of our clients.
In addition to our long-established, comprehensive Business Continuity Plan (BCP), we have created a preparedness plan specific to the COVID-19 situation.
The most recent update to our plans is as follows:
• The Phase 1 office openings have taken place for our California and Massachusetts offices, while the New York office remains closed at this time. Employee re-entry into the office is on a voluntary basis and we have limited occupancy capacity.
The following plans remain in place:
• Augmented business travel policy.
• Employee cross-training, backup coverage reviews and expanded remote access.
• Expanded employee health protection education and active management communication.
• Employee paid leave accommodations.
• Enhanced office cleaning and sanitation.
We are confident in our ability to continue fulfilling our obligations to our clients. Aristotle will continue to monitor the evolving COVID-19 situation as well as our preparedness plan and make adjustments, as needed.
Frequently asked questions - Here is some information you may find helpful.
Are you fully operating?
Aristotle is fully operating. Employees have successfully adapted to these challenging times and running our business very efficiently. We are pleased to report that our firm and employees are delivering uninterrupted service to our clients.
What measures are being taken from a business continuity and trading perspective?
In addition to our long-standing comprehensive Business Continuity Plan (BCP), we have created a preparedness plan specific to the COVID-19 situation. We formed a COVID-19 Response Team which has been meeting regularly to evaluate and monitor this situation following the CDC and other government agencies’ recommendations. The COVID-19 Response Team’s goal is to protect our employees and ensure we provide uninterrupted portfolio management and servicing to our clients. Additionally, Aristotle adds to staff as needed to maintain adequate staffing levels and uninterrupted client service. Employees are cross trained, so appropriate backups are in place in the case of absenteeism. Employees have access to systems from home, or any other location with internet access.
Have you activated your Business Continuity Plan as a result of COVID-19?
When was the plan invoked?
The BCP was invoked when the Aristotle Los Angeles and Newport Beach offices were forced closed by both the Los Angeles County Health Order and Order of the State Public Health Officer to “Stay at Home” the evening of March 19, 2020. Additionally, New York issued the PAUSE policy (Policies Assure Uniform Safety for Everyone), effectively closing the Aristotle New York office starting March 22, 2020. Finally, Massachusetts issued an Essential Services and Revised Gatherings Order, effectively closing the Aristotle Boston office starting March 24, 2020. We continue to monitor evolving federal, state and local guidance to guide our plans for any office re-entry or other operational plans (e.g., travel policy).
Is the policy fully or partially enacted?
The policy was fully enacted in California, Massachusetts and New York. We are initiating a staged process of re-opening offices in California and Massachusetts. The re-entry plans occur in phases with office health and sanitation protocols and limited occupancy numbers. The planning continues to be designed for the continuous and uninterrupted management and servicing of our clients. All employees remain operational and IT systems are functioning properly.
Has your firm restricted employee travel?
Aristotle has an enhanced Travel and Visitor Policy. Business travel restrictions are in place, and visitors are prohibited at this time. Personal travel is being monitored in the event there is a need to self-quarantine.
Do you anticipate any areas of challenge if this issue were to persist?
Our plan is designed for the continuous and uninterrupted management and servicing of our clients. Although we do not currently see any factors that would prevent us from fulfilling our obligations to our clients, Aristotle will continue to monitor the COVID-19 situation and make adjustments to our plan, as needed.
How are you handling cybersecurity during this time?
We have a robust cybersecurity program. We recognize the need to increase our vigilance and are doing so proactively. We have been increasing cybersecurity training for new and existing employees, as well.
Are you planning to reopen Aristotle offices?
Yes. The First Response team is preparing for a Phase 1 return to our offices at a limited capacity and with enhanced health sanitation protocols in place. The Boston office Phase 1 began on June 9, Newport Beach began Monday, June 15, and Los Angeles began July 20.
How can I stay updated of any changes?
Our website will be maintained with the most up-to-date information regarding COVID-19. If you have additional questions, please contact your Aristotle representative.